Privacy Policy

At OPALE, protecting your personal data is our priority. Whether you use the website https://www.opale.ai/ (the "Website"), we may collect personal data about you.

The purpose of this policy is to inform you about how we process your personal data in compliance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the "GDPR") and French Data Protection Law n° 78-17 of 6 January 1978 (together the "Applicable Regulations").

1. Who is the data controller?

The data controller is OPALE, a joint stock company ("Société par actions simplifiée"), registered with the Registry of Trade and Companies of Paris under the number 987 544 947 and whose head office is located at 146, rue de Rivoli - 75001 Paris ("Us" or "We").

2. What personal data do we collect?

Personal data is data that identifies an individual directly or indirectly, in particular by reference to an identifier such as a name. We may collect the following personal data:

Identification data (e.g. full name, email and postal addresses, telephone number, your photo);
Browsing data (IP address, pages viewed, date and time of connection, browser used, operating system, user ID, MAID).
Any information you wish to send us as part of your contact request.

We inform you, when collecting your personal data, whether some of these data are mandatory or optional.

On what legal basis, for what purposes and for how long do we keep your personal data?

Objectives	Legal basis	Data retention period
To create a database of customers and prospects	Our legitimate interest in developing and promoting our business	For our customers: their personal data are retained for the duration of our business relationship. For our prospects: their personal data are retained for a period of 3 years starting from the last contact with us (e.g. communication, action). In addition, personal data may be archived for probationary purposes for a period of 5 years.
To send newsletters, requests and direct marketing mailings.	Our legitimate interest in winning customer loyalty and informing our customers of our latest news.	Personal data is retained for a period of 3 years starting from the last contact with us (e.g. communication, action).
To improve our services.	Our legitimate interest in improving our services.	The personal data is retained for three years.
To answer to your information request and other inquiries.	Our legitimate interest in responding to your inquiries.	Personal data are retained during the processing of your request and is deleted once the request has been processed.
To process data subjects' requests to exercise their rights.	Our legitimate interest in responding to your requests and keeping records of them.	If we ask you a proof of identity: we only retain it for the necessary time to verify your identity. Once the verification has been carried out, the proof is deleted. If you exercise your right to object to direct marketing: we keep this information for 3 years.

4. Who are the recipients of your personal data?

The following categories of recipients will have access to your personal data:

The staff of our company;
Our processors: hosting provider (Microsoft Azure), form (Typeform)
If applicable: public and private organizations, exclusively to comply with our legal obligations.

5. Are your personal data likely to be transferred outside the European Union?

Your personal data is hosted for the duration of the processing on the servers of the company Microsoft Azure, located in the European Union.

As part of the tools we use (see article on the recipients of your personal data, especially our processors), your personal data may be transferred outside the European Union. The transfer of your personal data in this context is secured with the use of following safeguards: